This Privacy Policy explains how Artisan Prints Hub processes personal data when you use the website, submit print inquiries, upload files, request test prints, arrange production, or contact us about our photo and art printing services.
Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. The specific basis depends on the type of interaction, including inquiries, file review, production, delivery, and site administration.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection. You may also withdraw consent where processing is based on consent. Some requests may be limited by legal retention duties or by the need to complete an agreed service.
We may process identification and contact details, order and inquiry content, uploaded image files, technical metadata from file submissions, payment-related records, delivery or collection details, and correspondence with us. Where relevant, we also process information needed for file-preflight review, test print coordination, production planning, and proof approval.
We receive data from website forms, email, file upload tools, and direct communications. We may also generate internal records from consultations, resolution and profile checks, test print reviews, quantity approvals, production steps, and delivery or collection arrangements. Limited technical data may be collected automatically when the site is used.
The site may use essential cookies to support security, session handling, and form functions. It may also use preference cookies to remember limited settings and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose.
You may manage cookies through your browser controls and, where available, through site settings. Blocking some cookies may affect form submission, file upload functions, or other basic site features. We do not rely on cookies to collect more information than is needed for the operation of the site and related services.
Subject to applicable law, you may have rights to access your data, correct inaccurate information, request deletion, object to certain processing, and ask for a copy of data you provided. You may also raise concerns about how we handle your information. We may need to verify your identity before acting on a request.
To exercise a privacy right, send a clear request describing the data or action involved. We may ask for information needed to confirm your identity and to locate the relevant records. If a request cannot be fully granted, we will explain the reason where the law requires us to do so.
We keep personal data only for as long as needed for the relevant service, accounting, dispute handling, legal compliance, and operational records. When data is no longer required, we delete it or anonymize it where practical, subject to any retention period required by law or by a legitimate business need.
The updated version will apply from the date it is published unless a different effective date is stated. We may provide additional notice for material changes when appropriate, but users should review the policy periodically.
We use personal data to respond to inquiries, review uploaded files, assess resolution and profile suitability, discuss size and paper options, prepare test print quotes, coordinate approvals, produce printed items, arrange protected packaging and collection or local delivery, process payments, maintain records, secure the site, and meet legal or accounting obligations.
We may share personal data with payment processors, delivery or collection partners, hosting and technical service providers, and other operational vendors that support the website or our print services. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, enforce our terms, protect our rights, or address security and fraud concerns. We may also share information in connection with a business reorganization or similar legal process, subject to applicable safeguards.
